Frequently Asked Questions2020-07-10T12:28:44+01:00

Questions answered

The answers to most of the questions we are asked.

Can we change infrastructure or cancel at any time?2020-06-25T21:57:43+01:00
Can we upgrade the infrastructure?2020-06-25T21:56:31+01:00

Clients can upgrade infrastructure at any time, add users and move plans without additional setup charges or changes from their account page. In the unlikely event that you decide that it isn’t the product for you, we will return your data promptly and close your account for you. Our terms are monthly so your commitment to us is as simple as our software is to use. You pay only for the month that you have used the software.

What about refunds?2020-06-25T21:55:44+01:00

Clients can upgrade infrastructure at any time, add users and move plans without additional setup charges or changes from their account page. In the unlikely event that you decide that it isn’t the product for you, we will return your data promptly and close your account for you. Our terms are monthly so your commitment to us is as simple as our software is to use. You pay only for the month that you have used the software.

How is the application setup?2020-06-25T21:54:54+01:00

The systems administrator is responsible for setting up your system. Administrators access a dedicated panel to fully configure the user experience and user rights privileges. At the same time they can setup key people, change system preferences such as login images, logos and company information. Once key information has been provided, users can be invited who when they login for the first time will be asked to set a password and will arrive at their dashboard. From there they can perform all of the tasks they have rights and privileges to conduct such as assessments, manage work equipment or simply undertake training.

The system has been designed to allow users to configure their own experience and solution and is very simple and intuitive to use. We are always available to support new installations at no extra cost.

Is support included in the package?2020-06-25T21:53:42+01:00

You get the same software, upgrades and email support as every client. If you need more support or additional training or to change your infrastructure then this is costed separately, we will provide a quotation on request.

We offer a range of support services which include the provision of competent person support, dedicated business managers or simply a little bit more training.

Our software is so intuitive we doubt if you will need additional support, just select the option from our pricing most suitable to your needs and if you need to change simply contact us and we will change your plan.

Do we purchase the modules we need?2020-06-25T21:52:28+01:00

We do not offer modules, hidden extras or growth plans. We offer one integrated solution designed by users for users that fuses all aspects of Health and Safety, Environmental, Quality and Risk Management into a single comprehensive and easy to use package.

So the simple answer is that you get the same software, upgrades and email support as every client. If you need more support or additional training or to change your infrastructure then this is costed separately, we will provide a quotation on request.

Our solution is one of the most cost effective and comprehensive solutions on the market, we are also confident that it will enhance your business, reduce your risks and ensure your compliance.

Are there any additional costs?2020-06-25T21:51:08+01:00

We do not offer modules, hidden extras or growth plans. We offer one integrated solution designed by users for users that fuses all aspects of Health and Safety, Environmental, Quality and Risk Management into a single comprehensive and easy to use package.

So the simple answer is that you get the same software, upgrades and email support as every client. If you need more support or additional training or to change your infrastructure then this is costed separately, we will provide a quotation on request.

Our solution is one of the most cost effective and comprehensive solutions on the market, we are also confident that it will enhance your business, reduce your risks and ensure your compliance.

Core Modules 

ISO 45001 compliant health and safety 

Our software engages people, provides the information they need and delivers performance as a result.
We dont sell modules, we provide configurable integration.

Making the future of health and safety software beautifully simple

Secure and integrated
health and safety software

EHS software that engages teams and increases performance.

Get in touch to book your demo or request pricing.

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